FAQ's

I just placed an order, when will it ship?
Please allow 1 business day (Monday- Friday) production time for your order to ship out, average shipping times are 5-7 business days.
Tracking numbers will be updated instantly once the order is processed. 

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund.  Please Include the name and order number on the returned parcels.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. 

I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@pharmagetics.com  

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help! Please send us an email to info@pharmagetics.com and we will be happy to assist you in any way we can.

How do i track my order?

Click the button below, please have your order number ready, or the phone number and/or email you used when placing the order.

Track Your Order